SHIPPING & DELIVERY
PROCESSING TIMES
- All orders are prepared and shipped within 24 hours of placement, excluding weekends and public holidays.
- Please be aware that during sale periods, there may be delays due to high order volumes.
- Orders made after 2 pm AEST on Monday to Friday will be shipped on the following business day.
AUSTRALIA WIDE SHIPPING
| STANDARD SHIPPING (3-6 business days) |
Orders UNDER $150 (AUD) $10.00 |
| EXPRESS SHIPPING (1-3 business days) |
Orders UNDER $100 (AUD) $13.00 |
ORDER TRACKING
After your order is packed and leaves our warehouse, an email will be sent to the address you provided during the order placement. This email will include the tracking number for you to monitor the progress of your order.
AUTHORITY TO LEAVE
Australia Post's delivery service will not require a signature and will deliver with Authority to Leave. This means that Australia Post will leave your order in a safe place for your convenience.
If you reside in an area that is unsafe to leave your order unattended, or if you will not be home to receive it, please use an alternative address.
SHIPPING TERMS & CONDITIONS
Please be aware that delivery times can vary based on the time of year, holidays, weekends, and severe weather. We cannot be held responsible for lost or stolen packages or those delayed in transit. The customer is responsible for providing the correct shipping and delivery address. If the wrong address is provided, please get in contact with The Witchy before receiving your tracking details and we will do our best to help you resolve this. If the incorrect address is provided The Witchy may not be able to offer reimbursement for your package.
To find out if your location is affected by service adjustments feel free to visit Auspost’s Service Information page.
With Love,
The Witchy